25 November 2021

Community information session (webinar)

November 2021 → January 2022

Have your say - online check-in survey

14 February → 07 March 2022

Have your say - online detailed survey

Help us shape our next five years of water and sewerage services and complete the survey. 

Survey opens Monday 14 February 2022. 

  • Residential customers survey 
  • Business customers survey 
18 February → 04 March 2022

Schedule a conversation - 1:1 discussions

22 February 2022

Community information session - online webinar

25 February 2022

Community information session - online webinar

12.30 pm - 1.30 pm 

Register online here

14 February → 25 February 2022

Focus groups

Independent market researchers will be conducting a series of focus groups

April 2022

Customer and Environmental Advisory Committee workshop

A deep dive workshop to review and consider all customer feedback from the foundational engagement phase in 2018 to the latest detailed survey and focus groups in March 2022. 

01 July 2022

Draft available for feedback

A short check-in survey to review the draft price submission. 

Survey open until 29 July 2022.

03 July 2022

South Geelong Market

Pop in and see us at the South Geelong Farmers Market this Sunday between 8.30 am and 1 pm, South Geelong Primary School, 200 Yarra Street.

We’d like to hear your feedback on the recently released 2023-28 Draft Price Submission, and answer any questions you have.

16 July 2022

Torquay Farmers Market

Pop in and see us at the Torquay Farmers Market Saturday 16th July between 8 am and 1 pm.

We’d like to hear your feedback on the recently released 2023-28 Draft Price Submission, and answer any questions you have.

25 July 2022

Regional customer forum

A regional forum to check-in and provide feedback on our draft future prices and services.