Our region is facing major challenges and opportunities, such as:

• a hotter and drier climate;
• a growing population and equity divides;
• rapid technological development, and;
• the need to reduce our significant greenhouse gas emissions.

Through our ongoing engagement with our customers over the past five years, we have heard – loudly and clearly – that our customers want us to help address these challenges in partnership with them, so that we can protect and enhance all that makes our region great.

We've been hearing our customers want high quality services at affordable prices and we are fully committed to keeping prices stable, supporting our customers who need it the most and making investments for the future.

Your feedback is helping inform our next year five promise to our customers – the services that we will deliver to support the community, environment and regional prosperity and the prices that customers will pay in return.